Job Description
Join our award-winning Grand Plaza Hotel in San Jose, CA, where luxury meets innovation. We're seeking passionate hospitality professionals to deliver exceptional guest experiences during weekend shifts. As a key member of our team, you'll contribute to our reputation for excellence while enjoying competitive pay and a vibrant work culture. Perfect for students, career-changers, or experienced hospitality professionals seeking weekend flexibility.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures and room assignments
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Execute front desk operations during peak weekend hours
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and flexible hours
- Proficiency in hotel management software
- Basic knowledge of hospitality operations
- Valid California driver's license (if applicable)
- Ability to stand for extended periods