Job Description
Join the Premier Hospitality Team in Houston!
Welcome to Grand Plaza Houston, where we redefine luxury and comfort. We are currently seeking dedicated, energetic, and detail-oriented individuals to join our dynamic team for our Weekend Shifts.
If you thrive in a fast-paced environment and love making guests feel at home, this is the perfect opportunity for you. We offer competitive pay, flexible scheduling, and a supportive culture that values your contribution.
Responsibilities
- Greet and assist guests warmly upon arrival, managing check-in and check-out procedures with efficiency.
- Maintain the pristine condition of the lobby, reception area, and public spaces to uphold our high standards of excellence.
- Handle guest inquiries, requests, and complaints with patience, professionalism, and a solution-oriented mindset.
- Assist with breakfast service and weekend events to ensure a seamless guest experience.
- Collaborate closely with housekeeping and maintenance teams to address any maintenance needs promptly.
- Monitor key card access and security protocols to ensure guest safety.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous hospitality or customer service experience is a plus but not mandatory for enthusiastic candidates.
- Must be available to work weekends (Saturday and Sunday).
- Strong communication and interpersonal skills with a focus on customer service.
- Ability to stand and walk for extended periods in a professional environment.
- Proficiency with basic computer systems and POS software is preferred.