Job Description
Join our vibrant hospitality team at Grand Hotel Atlanta and become the heart of our weekend operations! We're seeking energetic Weekend Shift Agents to deliver exceptional guest experiences during peak Saturday/Sunday hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of Atlanta's bustling downtown. Apply now to start your rewarding career in hospitality!
Responsibilities
- Manage seamless guest check-in/check-out processes with efficiency and professionalism
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for room readiness
- Process cash/credit transactions and maintain accurate financial records
- Uphold brand standards through personalized guest interactions
- Monitor security protocols and emergency procedures
- Assist with event coordination and VIP guest services
Qualifications
- Minimum 1 year hotel or customer service experience
- Excellent communication and conflict resolution skills
- Ability to work weekends and flexible hours (6 AM - 2 PM or 2 PM - 10 PM)
- Proficient in hotel management systems (e.g., Opera, Amadeus)
- Strong multitasking abilities in fast-paced environments
- Valid Georgia driver's license preferred
- Basic first aid certification a plus