Job Description
Join our award-winning team at Grand Hospitality Group as a Weekend Shift Hotel Associate! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our busiest weekend operations. This is a fantastic opportunity for flexible scheduling while advancing your career in the thriving Raleigh hospitality scene. Enjoy competitive pay, premium amenities, and a dynamic team environment that values work-life balance.
Responsibilities
- Provide exceptional guest check-in/check-out services with personalized attention
- Manage room inventory and coordinate housekeeping schedules
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Execute weekend event setup and breakdown for special functions
- Collaborate with cross-functional teams for seamless operations
- Uphold brand standards and maintain pristine facility appearance
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Flexible availability for weekend shifts (Fri-Sun)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic knowledge of reservation systems (e.g., Opera)
- Valid North Carolina Food Handler certification
- Professional appearance and positive attitude
- Ability to stand for extended periods