Job Description
Join our dynamic team at Grand Horizon Hotels and become the heart of our guest experience! We're seeking passionate Weekend Shift Hotel Associates to deliver exceptional service during our busiest hours. Enjoy competitive pay, flexible weekend schedules, and opportunities for growth in Portland's vibrant hospitality scene. Perfect for students, night owls, or those seeking work-life balance!
Responsibilities
- Handle guest check-ins/checkouts with speed and accuracy
- Manage reservations and address guest inquiries in real-time
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and presentation
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Ability to work weekends (Fri-Sun) and flexible hours
- Proficiency with hotel management software
- Strong communication and problem-solving skills
- Basic cash handling experience