Job Description
Join the premier hospitality team in the heart of the Central Valley! The Tower Hotel Fresno is currently seeking enthusiastic and detail-oriented individuals to join our weekend operations. We pride ourselves on delivering exceptional guest experiences and offer a supportive work culture that values hard work and dedication.
As a Weekend Team Member, you will be the first point of contact for our valued guests, ensuring their stay is comfortable and memorable. We are looking for candidates who are reliable, energetic, and ready to contribute to a high-performance team.
Why Choose Us?
- Competitive hourly pay between $18.00 and $22.00.
- Flexible weekend scheduling for work-life balance.
- Employee discounts on dining and hotel stays.
- Opportunities for career advancement within the hotel group.
Don't miss this chance to advance your career in a top-tier Fresno hotel. Apply today!
Responsibilities
- Check guests in and out of the hotel efficiently using the property management system (PMS).
- Respond to guest inquiries, complaints, and requests in a professional and timely manner.
- Monitor the front desk area to ensure a welcoming and safe environment.
- Process payments and handle cash transactions with strict accuracy.
- Maintain the cleanliness and organization of the front desk and lobby areas.
- Assist with concierge services and special guest requests to exceed expectations.
- Perform nightly security checks and close-out duties.
Qualifications
- Must be at least 18 years of age with a valid driver’s license.
- High School Diploma or GED is required.
- Previous experience in hospitality, front desk, or customer service is preferred but not mandatory.
- Mandatory availability to work Friday, Saturday, and Sunday shifts.
- Strong interpersonal and communication skills.
- Ability to stand for extended periods and lift up to 25 lbs.