Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of Manhattan! We're seeking passionate hospitality professionals to deliver exceptional guest experiences with the added benefit of weekly pay. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities in one of New York's most iconic properties. Be part of a dynamic environment where your dedication is recognized and rewarded every week.
Responsibilities
- Provide exceptional guest service across all hotel departments
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
- Participate in team training and development sessions
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid New York State hospitality certification preferred
- Fluent in English; bilingual a plus
- Attention to detail and organizational skills
- Positive attitude and teamwork mindset