Job Description
Join our award-winning team at the prestigious Grand Hotel Dallas as an Entry-Level Front Desk Agent! This is your gateway to a thriving hospitality career where you'll deliver exceptional guest experiences in a luxury environment. We're seeking passionate, service-oriented individuals who thrive in fast-paced settings and want to grow with industry leaders. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our global network.
What We Offer:
- Full-time schedule with flexible shifts
- Health benefits after 90 days
- Hotel discounts worldwide
- Professional development programs
- Supportive team culture
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software (PMS)
- Assist with concierge services and local recommendations
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent
- No prior experience required (training provided)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Flexibility to work evenings, weekends, and holidays
- Valid work authorization in the US