Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! No experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in Memphis's vibrant tourism industry.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservation systems and maintain accurate guest records
- Handle inquiries via phone, email, and in-person with professionalism
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and effectively
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – entry-level welcome!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliability and punctuality
- Willingness to work evenings/weekends