Job Description
Join our award-winning Memphis hospitality team as an Entry-Level Front Desk Agent! We're seeking passionate individuals to create memorable guest experiences at our downtown hotel. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the heart of Memphis' vibrant tourism scene.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Promote hotel amenities and local attractions to guests
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency and typing skills
- Exceptional customer service attitude
- Strong communication and problem-solving abilities
- Ability to work flexible hours including weekends
- Positive team player with attention to detail