Job Description
Join our award-winning hospitality team as an Entry-Level Front Desk Agent at Grand City Hotels Atlanta! We're seeking passionate individuals to deliver exceptional guest experiences while launching their careers in the thriving hospitality industry. Enjoy competitive pay, comprehensive training, and clear advancement paths to supervisory roles. Our downtown location offers vibrant energy and growth opportunities in Georgia's tourism hub.
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Resolve guest inquiries with professionalism
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain lobby appearance and security protocols
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills
- Strong communication and customer service abilities
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Previous hospitality experience preferred but not required
- Flexible availability including weekends/holidays