Job Description
Join our award-winning hospitality team at Grand Milwaukee Hotel! We're seeking energetic, customer-focused individuals to kickstart their careers in luxury hospitality. No experience required – we provide comprehensive training to develop your skills in guest services, reservation systems, and property operations. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a vibrant downtown Milwaukee location.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experiences
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts including nights/weekends
- Strong problem-solving and multitasking abilities
- Professional appearance and positive attitude
- No prior experience required – training provided
- Must be authorized to work in the US