Job Description
Join our vibrant Nashville team as an Entry-Level Front Desk Agent! We're seeking energetic hospitality professionals to deliver exceptional guest experiences at our premium downtown hotel. This role offers competitive pay, comprehensive training, and opportunities for career growth within our renowned hospitality group. Enjoy a supportive team environment, employee discounts, and flexible shift options including nights, weekends, and holidays. Perfect for recent graduates or career changers passionate about creating memorable stays!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in guest interactions
- Execute emergency procedures as needed
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with ability to learn POS systems
- Strong communication and interpersonal skills
- Exceptional customer service orientation
- Ability to work flexible shifts (nights, weekends, holidays)
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork mindset