Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Entry Level Front Desk Agents to join our dynamic team in Austin, TX. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a vibrant downtown location.
Responsibilities
- Deliver exceptional guest service with a warm and professional demeanor
- Manage check-in/check-out processes efficiently using hotel systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with concierge services and local recommendations
- Maintain a clean and organized front desk environment
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Flexible availability including weekends and holidays
- Valid driver's license preferred