Job Description
Join our award-winning luxury hotel in downtown Columbus and deliver exceptional guest experiences during high-demand weekend shifts! We're seeking charismatic hospitality professionals to elevate our service standards while enjoying competitive pay, flexible schedules, and exclusive employee perks. Perfect for students, parents, and career-driven individuals seeking weekend-only roles in Ohio's vibrant hospitality scene.
Responsibilities
- Provide personalized concierge services including restaurant reservations, transportation coordination, and local attraction recommendations
- Manage check-in/check-out processes with precision and warm hospitality
- Resolve guest inquiries and complaints swiftly with solution-oriented approaches
- Collaborate with housekeeping and maintenance teams for seamless operations
- Upsell premium amenities and services to enhance guest experiences
- Maintain detailed guest preference profiles for personalized service
Qualifications
- 1+ years in luxury hospitality or high-end customer service roles
- Exceptional communication and problem-solving abilities
- Proficiency with hotel management systems (Opera, etc.)
- Flexible availability including weekends, evenings, and holidays
- Ohio hospitality certification or willingness to obtain
- Valid Ohio driver's license for valet services
- Strong knowledge of Columbus attractions and dining scene