Job Description
Join our award-winning hospitality team at Grand Mesa Hotel & Resort! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests. No prior experience is required – we provide comprehensive training to set you up for success. If you're passionate about creating exceptional guest experiences and want to grow your career in hospitality, apply today!
What We Offer:
- Competitive hourly pay plus tips
- Free on-site parking
- Employee discounts on hotel services
- Health benefits after 90 days
- Career advancement opportunities
Responsibilities
- Warmly greet and assist all guests with check-in/check-out procedures
- Manage reservations via our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Collaborate with team members to ensure seamless operations
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Proficiency with basic computer applications
- Strong problem-solving abilities
- Ability to work flexible hours including weekends/holidays
- Attention to detail and organizational skills
- Positive attitude with customer service focus
- Willingness to learn hotel operations systems