Job Description
Launch your hospitality career with no experience required! Denver Grand Hotel is seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. We provide comprehensive training and a supportive environment for career growth. If you're passionate about customer service and eager to learn, this is your perfect entry point into the hotel industry.
Enjoy competitive hourly pay, flexible scheduling, and opportunities for advancement. Join our award-winning team and become the welcoming face of Denver's premier hospitality destination!
Responsibilities
- Handle guest check-in/check-out procedures with efficiency and warmth
- Manage reservations and room assignments using hotel software systems
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and professionalism
- Assist with special requests and local area information
Qualifications
- No prior experience required – we train all new hires
- Exceptional customer service mindset and communication skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn systems
- High school diploma or equivalent preferred
- Flexible availability including weekends and holidays
- Positive attitude and strong problem-solving abilities