Job Description
Start your hospitality career with Grand Horizon Resorts! We're seeking energetic Front Desk Agents for our Phoenix location – no experience required! Enjoy flexible shift schedules while delivering exceptional guest experiences. We provide comprehensive training and a supportive team environment. Perfect for students or career changers seeking work-life balance in the heart of Arizona's tourism hub.
Responsibilities
- Check-in/check-out procedures for hotel guests
- Manage reservations and room assignments
- Process payments and handle cash transactions
- Respond to guest inquiries and resolve concerns
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Assist with luggage and guest services
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Flexibility to work nights/weekends/holidays
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Valid Arizona ID or driver's license