Job Description
Are you looking to launch a career in the dynamic hospitality industry? Pioneer Hospitality Group is currently seeking a friendly and organized Entry Level Front Desk Agent to join our team in Seattle.
We are committed to providing excellent service to our clients and guests, and we are looking for individuals who are eager to learn and grow. This is an ideal opportunity for those with no prior experience who are willing to put in the effort to master the role.
Why Join Us?
- Competitive hourly wage and performance bonuses.
- Comprehensive training program for all new hires.
- Modern work environment in the heart of downtown Seattle.
- Opportunity for career advancement within the company.
As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their entire experience. If you are a reliable team player with a positive attitude, we want to meet you.
Responsibilities
- Greet all visitors, clients, and employees warmly and professionally upon arrival.
- Answer, screen, and forward incoming phone calls in a timely and courteous manner.
- Manage the front desk reception area, ensuring it remains clean, organized, and welcoming.
- Handle incoming and outgoing mail and packages with accuracy.
- Assist with general administrative duties, including filing and data entry.
- Direct visitors to appropriate departments and manage visitor sign-in procedures.
- Handle basic customer inquiries and resolve issues with a focus on customer satisfaction.
Qualifications
- High school diploma or GED equivalent is required.
- No prior experience in hospitality is necessary; we provide on-the-job training.
- Excellent verbal communication and interpersonal skills.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Ability to multitask effectively in a fast-paced environment.
- Professional appearance and demeanor at all times.
- Reliable transportation and a valid driver's license.