Job Description
We are looking for a welcoming and organized Entry Level Front Desk Agent to join our dynamic team in Los Angeles. As the first point of contact for our guests, you will set the tone for their entire experience. We offer comprehensive training and a supportive environment for those looking to launch a career in hospitality or administration.
Our operations require a dedicated team member to manage our 24/7 front desk operations through various shifts, ensuring seamless service at all times.
Responsibilities
- Guest Relations: Provide a professional, warm greeting to all visitors and clients entering the facility.
- Reception Operations: Manage incoming calls, screen and transfer, and handle basic inquiries.
- Access Control: Verify visitor credentials, issue badges, and maintain a secure reception area.
- Administrative Support: Process incoming mail, manage the lobby directory, and assist with light clerical duties.
- Shift Coordination: Monitor lobby activity during assigned shifts to ensure safety and order.
- Facility Maintenance: Report any maintenance issues or cleanliness concerns promptly to management.
- Customer Service: Assist guests with directions, local information, and any special requests.
Qualifications
- Education: High school diploma or GED is required.
- Experience: No prior experience necessary; we welcome entry-level candidates.
- Communication: Strong verbal communication skills and a professional telephone manner.
- Professionalism: Must maintain a neat, professional appearance and demeanor.
- Availability: Ability to work flexible shifts, including evenings, weekends, and holidays.
- Skills: Basic computer literacy and typing proficiency.