Job Description
Join our award-winning team as a Front Desk Agent where your smile and dedication make every guest's stay exceptional. We offer comprehensive training, weekly paychecks, and a supportive environment perfect for career growth. Enjoy competitive benefits, including health insurance, paid time off, and employee discounts at our partner properties.
Our San Jose location is minutes from downtown attractions and offers a dynamic, multicultural setting. We're committed to fostering talent from all backgrounds, especially those eager to start in hospitality without prior experience.
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out experiences
- Manage reservations, room assignments, and billing inquiries
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate property management systems with accuracy and efficiency
- Handle guest complaints with professionalism and problem-solving skills
- Maintain clean and organized front desk area
- Process payments and manage cash drawer operations
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications
- Flexibility to work evenings, weekends, and holidays
- Professional appearance and positive attitude
- Must pass background check and drug screening