Job Description
Embark on an exciting hospitality career with Grand Peaks Hotel Group in vibrant Albuquerque! We're seeking passionate entry-level professionals to join our award-winning team. As a cornerstone of New Mexico's tourism industry, we offer comprehensive training, growth opportunities, and a supportive work culture. Perfect for career changers or recent graduates eager to thrive in the dynamic world of hotel operations.
Responsibilities
- Deliver exceptional guest experiences through front desk operations and concierge services
- Maintain pristine guest rooms and public areas following brand standards
- Process reservations, check-ins/check-outs, and manage billing transactions
- Coordinate with housekeeping, maintenance, and food service departments
- Uphold safety protocols and emergency response procedures
- Resolve guest inquiries with professionalism and local expertise
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (hospitality certification preferred)
- Basic computer literacy and POS system familiarity
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and problem-solving abilities
- Valid driver's license (for errands and airport transfers)
- No prior experience required – we provide comprehensive onboarding