Job Description
Launch your career in hospitality with Mountain View Resorts! We're seeking enthusiastic Entry-Level Hospitality Associates to deliver exceptional guest experiences at our premier Colorado Springs location. No prior experience required—just your positive attitude and willingness to learn. Enjoy competitive pay, flexible scheduling, and comprehensive training in a supportive environment. Join our team and grow your skills while exploring the beauty of the Rockies!
Responsibilities
- Provide exceptional guest service across front desk, concierge, and housekeeping functions
- Manage check-in/check-out procedures and handle guest inquiries
- Maintain pristine guest rooms and public areas to resort standards
- Assist with event setup, dining service, and valet operations
- Resolve guest concerns promptly and escalate when necessary
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety, health, and brand compliance protocols
Qualifications
- No experience required—welcoming career changers and recent graduates
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license preferred for valet positions
- Basic computer literacy for reservation systems
- Passion for Colorado Springs tourism and outdoor recreation