Job Description
Join our award-winning downtown Houston hotel and launch your hospitality career! We're seeking motivated individuals to join our team in delivering exceptional guest experiences. No prior experience required – we provide comprehensive training to help you succeed in a dynamic luxury environment. Enjoy competitive pay, benefits, and career growth opportunities in one of Texas's most vibrant cities.
Responsibilities
- Deliver outstanding customer service to hotel guests across all departments
- Manage front desk operations including check-ins, check-outs, and reservation management
- Maintain pristine guest rooms and common areas following brand standards
- Process payments and handle cash transactions accurately
- Collaborate with team members to ensure seamless guest experiences
- Address guest inquiries and resolve concerns promptly
- Adhere to all safety and hygiene protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Physical ability to stand for extended periods and lift up to 25 lbs
- Valid Texas driver's license preferred
- Must pass background check and drug screening