Job Description
Launch your hospitality career with Grand Hospitality Group in vibrant San Jose! We're seeking passionate entry-level professionals to join our award-winning team and deliver exceptional guest experiences. As a Hotel Associate, you'll gain hands-on experience in hotel operations while receiving industry-leading training and mentorship. Enjoy competitive pay, growth opportunities, and a dynamic work environment in California's tech capital. Perfect for recent graduates or career changers ready to excel in the luxury hospitality sector.
Responsibilities
- Deliver outstanding guest service through personalized check-in/check-out experiences
- Manage room reservations and coordinate housekeeping operations
- Handle guest inquiries and resolve service issues promptly
- Assist with event setup and banquet services for hotel functions
- Maintain pristine facility standards across public areas
- Collaborate with cross-functional teams to ensure seamless operations
- Process payments and maintain accurate guest records
Qualifications
- High school diploma or equivalent; hospitality certification a plus
- 1+ years customer service or hospitality experience preferred
- Strong communication and problem-solving abilities
- Proficient in basic computer systems and reservation software
- Flexible schedule availability including weekends/holidays
- Valid California driver's license (if required for errands)
- Ability to lift 25 lbs and stand for extended periods