Job Description
Join our award-winning hospitality team at Sunset Plaza Hotel and launch your career in the dynamic Texas tourism industry! We're seeking motivated, service-driven individuals with no prior experience to become part of our award-winning team. As an Entry-Level Hotel Associate, you'll be the face of our property, delivering exceptional guest experiences while gaining valuable industry skills. We provide comprehensive training, career advancement opportunities, and a supportive work environment. Perfect for students, career changers, or anyone passionate about hospitality. Enjoy competitive pay, flexible scheduling, and employee benefits including discounts on accommodations and dining. Your journey to success starts here!
Responsibilities
- Provide exceptional customer service to guests at check-in, check-out, and throughout their stay
- Manage reservations, room assignments, and guest requests using our property management system
- Handle billing inquiries, payments, and financial transactions accurately
- Assist with valet services, luggage handling, and guest transportation coordination
- Collaborate with housekeeping, maintenance, and F&B departments to ensure seamless operations
- Maintain cleanliness and organization of front desk and lobby areas
- Participate in daily briefings and ongoing training programs
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Positive attitude with exceptional customer service mindset
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license (for valet duties)