Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic individuals to join our award-winning team in the heart of New York City. As an Entry Level Hotel Associate, you'll be the first point of contact for our global guests, delivering exceptional service that creates memorable experiences. This role offers comprehensive training, career advancement opportunities, and a dynamic work environment in one of the world's most vibrant cities. If you're passionate about hospitality and eager to grow professionally, apply today!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Assist with event setup and special guest requests
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency (MS Office, reservation systems)
- Attention to detail and problem-solving abilities
- Valid work authorization in the United States