Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the dynamic world of hospitality! We're seeking enthusiastic, customer-focused individuals to fill entry-level positions at our premier Houston location. No experience is necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, growth opportunities, and a supportive work environment where your contributions are valued. Whether you're starting your career or seeking a fresh start, we offer the perfect platform to grow professionally while making memorable guest experiences.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and provide information about hotel amenities and local attractions
- Maintain cleanliness and order in public areas and guest rooms
- Respond promptly to guest inquiries and resolve issues with professionalism
- Collaborate with housekeeping, maintenance, and management teams
- Follow all safety protocols and brand standards consistently
- Process payments and handle cash transactions accurately
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Physical ability to stand/walk for extended periods
- Must pass background check and drug screening