Job Description
Welcome to The Atlanta Grand Hotel, where luxury meets southern hospitality. We are currently seeking dedicated and energetic individuals to join our part-time team. If you thrive in a fast-paced environment and enjoy providing exceptional guest experiences, we want to hear from you. Our part-time positions offer the flexibility of shift work, allowing you to balance your lifestyle while building a rewarding career in the hospitality industry.
Why Join Us?
- Flexible Scheduling: We understand the importance of work-life balance and offer varied shift options.
- Growth Opportunities: Internal promotions and career development pathways.
- Competitive Pay: Starting at $18.00/hour with performance bonuses.
We are looking for candidates who are reliable, communicative, and passionate about service excellence.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival and departure.
- Manage check-in and check-out procedures efficiently using hotel management software.
- Answer incoming phone calls and emails promptly, addressing guest inquiries and requests.
- Maintain a clean and organized front desk area and public spaces.
- Handle cash transactions and reconcile daily reports accurately.
- Assist with concierge services, including local recommendations and transportation arrangements.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or equivalent required; prior hospitality experience is a plus.
- Strong verbal communication skills and a customer-first attitude.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to stand for extended periods and lift light objects.
- Must possess a valid driver's license and reliable transportation.