Job Description
Launch your hospitality career with Grand Hospitality Group! No experience needed – we provide comprehensive training for motivated individuals eager to join our award-winning team in Raleigh, NC. As an Entry Level Hotel Associate, you’ll become the heart of our guest experience, delivering exceptional service while building foundational skills in customer relations, operations, and teamwork. Enjoy competitive pay, flexible scheduling, and clear pathways for advancement within our growing company.
Responsibilities
- Deliver exceptional guest service through warm greetings and prompt assistance
- Manage check-in/check-out procedures efficiently using hotel systems
- Handle guest inquiries and resolve issues with professionalism
- Maintain cleanliness and order of lobby, reception areas, and facilities
- Support housekeeping and maintenance teams as needed
- Process payments and manage cash transactions accurately
- Collaborate with cross-functional teams to ensure seamless operations
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Positive attitude with genuine enthusiasm for service
- Basic computer literacy and ability to learn new systems
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexible availability including nights, weekends, and holidays
- Valid driver’s license preferred