Job Description
Join our award-winning hotel team and launch your hospitality career! We're seeking energetic, service-driven individuals for entry-level roles with no experience required. Enjoy competitive pay, comprehensive training, and opportunities for advancement in Chicago's vibrant downtown district. Work alongside industry professionals while delivering exceptional guest experiences in a dynamic environment.
Responsibilities
- Deliver exceptional customer service to guests at check-in, check-out, and during their stay
- Manage reservations and room assignments efficiently using our property management system
- Respond promptly to guest inquiries and requests via phone, email, and in-person
- Assist with daily front desk operations including billing inquiries and payment processing
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Maintain accurate records of guest feedback and incident reports
- Support hotel events and special guest requests as needed
Qualifications
- High school diploma or equivalent (current students welcome)
- No prior experience required - comprehensive training provided
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Basic computer literacy and comfort with technology
- Positive attitude with a passion for service excellence
- Ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization in the United States