Job Description
Join our award-winning Philadelphia hotel team and launch your hospitality career! We're seeking enthusiastic Guest Services Associates to create memorable guest experiences. No prior experience needed – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of downtown Philadelphia.
Responsibilities
- Deliver exceptional guest service through check-in/check-out procedures
- Handle guest inquiries and resolve issues promptly
- Manage reservations and room assignments
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent required
- Positive attitude and strong communication skills
- Ability to stand for extended periods
- Basic computer proficiency
- Customer service mindset
- Reliable transportation to work location
- Willingness to work evenings/weekends
- No prior experience necessary – training provided!