Job Description
Launch your hospitality career with Grand Hospitality Group in vibrant Oakland! We're seeking passionate individuals to join our team as Entry-Level Hotel Associates. No experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, career growth opportunities, and a supportive work environment. Perfect for newcomers to the industry who love helping others and want to build a rewarding career in hotel operations.
Responsibilities
- Deliver exceptional guest service at check-in/check-out, reservations, and concierge desk
- Assist with daily hotel operations including room status management and maintenance coordination
- Respond promptly to guest inquiries and resolve issues with professionalism
- Support housekeeping and dining teams during peak periods
- Uphold brand standards and safety protocols throughout all interactions
- Collaborate with cross-functional teams to ensure seamless guest experiences
- Complete training programs to develop hospitality expertise
Qualifications
- No prior experience required – we train all associates
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Customer service mindset with problem-solving aptitude
- Attention to detail and organizational abilities
- Positive attitude and team player mentality
- High school diploma or equivalent preferred