Job Description
Join our dynamic hospitality team as a Front Desk Agent and enjoy the flexibility of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences in our Boston location. This shift-based role offers immediate compensation opportunities for motivated individuals passionate about customer service and hospitality excellence. Work in a modern, fast-paced environment where your contributions are recognized daily.
Responsibilities
- Manage check-in/check-out processes efficiently using PMS systems
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest stays
- Maintain accurate guest records and reservation details
- Ensure lobby area remains pristine and welcoming
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer literacy and PMS knowledge
- Ability to multitask in high-pressure situations
- Flexible availability for evening/weekend shifts
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude