Job Description
Join our award-winning hospitality team at Mountain View Resorts in scenic Colorado Springs! We're seeking enthusiastic individuals with no prior experience to kickstart their careers in the luxury hotel industry. As an Entry-Level Hotel Associate, you'll deliver exceptional guest experiences while receiving comprehensive training in front desk operations, guest services, and resort amenities. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Colorado's premier destinations.
Responsibilities
- Manage guest check-in/check-out procedures with accuracy and efficiency
- Respond to guest inquiries via phone, email, and in-person
- Process reservations and room assignments using hotel management software
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Assist with valet services and luggage handling
- Process payments and maintain accurate financial records
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required - we train!
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving mindset
- Valid driver's license preferred for valet positions