Job Description
Join our award-winning downtown Cleveland hotel as a Front Desk Agent and receive weekly pay! We're seeking charismatic hospitality professionals to create memorable guest experiences in the heart of Ohio's vibrant tourism district. Enjoy competitive hourly rates, flexible scheduling, and opportunities for career advancement within our luxury brand. Perfect for career changers and hospitality enthusiasts seeking immediate income with no hidden pay delays!
What We Offer:
- Weekly paychecks (no more waiting for monthly payroll)
- Comprehensive training program
- Health benefits after 60 days
- Employee discounts on hotel stays and dining
- 401(k) with company match
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage room reservations and modify bookings in real-time
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate cash drawer accountability
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and special packages
- Maintain detailed shift reports and guest preference logs
Qualifications
- 1+ years front desk or customer service experience
- Proficiency with hotel management software (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent (hospitality degree a plus)
- Basic math skills for payment processing
- Valid Ohio driver's license if required for airport runs
- Positive attitude and passion for service excellence