Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic, guest-focused individuals to join our front desk team at our Portland waterfront property. No prior experience required – we provide comprehensive training to build your skills in customer service, operations, and teamwork. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning hotel chain.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries and resolve service issues
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Assist with luggage handling and concierge services
- Uphold brand standards for cleanliness and safety
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and teamwork mentality
- Valid work authorization in the US