Job Description
Launch your hospitality career with Grand Hotel Indianapolis! We're seeking energetic Entry-Level Hotel Associates to join our dynamic team in vibrant downtown Indianapolis. Enjoy flexible shift schedules while delivering exceptional guest experiences in our award-winning property. No prior experience required—comprehensive training provided. Join us and grow your career in the heart of Indiana's hospitality industry!
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage room inventory and coordinate housekeeping requests
- Assist with valet parking and guest transportation coordination
- Handle billing inquiries and process payments accurately
- Collaborate with security team for guest safety protocols
- Participate in daily shift briefings and team huddles
- Maintain cleanliness and organization of public areas
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and point-of-sale system experience preferred
- Customer service mindset with problem-solving aptitude
- Ability to stand/walk for extended periods
- Valid Indiana driver's license (for valet duties)
- Must pass background check and drug screening