Job Description
Launch your hospitality career with Grand Hospitality Group in vibrant Nashville! We're seeking passionate Entry Level Hotel Associates to deliver exceptional guest experiences at our flagship downtown property. No experience required—just your enthusiasm and commitment to service excellence. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of America's fastest-growing tourism markets.
Responsibilities
- Deliver warm, personalized check-in/check-out experiences for hotel guests
- Manage reservations and room assignments using hotel management software
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with valet services and concierge duties as needed
- Uphold brand standards through consistent cleanliness and professionalism
Qualifications
- High school diploma or equivalent (hospitality certification a plus)
- Excellent communication and interpersonal skills
- Proficiency in basic computer applications
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities and customer focus
- Flexible schedule availability including nights/weekends
- Positive attitude and willingness to learn
- Tennessee state gaming license (if applicable to role)