Job Description
Join our vibrant Nashville team at the Grand Nashville Hotel! We're seeking energetic Weekend Hotel Staff to deliver exceptional guest experiences during peak leisure and entertainment seasons. Perfect for students, hospitality professionals, or anyone seeking weekend flexibility in Music City. Enjoy competitive pay, complimentary meals, and opportunities for advancement in our award-winning property. Work in the heart of Nashville's thriving tourism industry while building valuable hospitality skills.
Responsibilities
- Deliver personalized guest service at front desk, concierge, and valet stations
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries and resolve issues promptly using problem-solving skills
- Maintain clean, organized public areas and guest room standards
- Coordinate with housekeeping, maintenance, and F&B departments seamlessly
- Process payments and manage cash handling procedures
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years hotel or customer service experience
- Strong communication and interpersonal skills
- Ability to work weekends, nights, and holidays reliably
- Basic proficiency with hotel management software (e.g., Opera)
- Valid driver's license for valet positions (if applicable)
- Ability to stand/walk for extended periods
- Flexibility to adapt to fast-paced environment