Job Description
Join our award-winning team at Grand Bay Hotel Tampa, where we deliver exceptional hospitality experiences. We're seeking energetic individuals to kickstart their careers in the vibrant hotel industry. Enjoy flexible shift schedules, comprehensive training, and a supportive work environment in the heart of Tampa's thriving tourism district. Perfect for career changers, recent graduates, or those seeking stable employment with growth opportunities.
Responsibilities
- Provide exceptional guest service at front desk, concierge, and housekeeping stations
- Manage check-in/check-out procedures efficiently while maintaining accuracy
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Collaborate with cross-departmental teams to ensure seamless operations
- Maintain cleanliness and safety standards in all public and guest areas
- Process payments and manage cash handling procedures
- Adhere to all hotel policies and brand standards
Qualifications
- High school diploma or equivalent required
- 0-2 years of hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency with POS systems
- Valid Florida driver's license (if required for position)
- Ability to stand/walk for extended periods
- Positive attitude with problem-solving mindset