Job Description
Join our award-winning luxury hotel in the heart of Washington DC! No experience is necessary – we provide comprehensive training for passionate individuals eager to start their hospitality career. The Metropolitan Hotel DC offers a dynamic work environment with competitive benefits, growth opportunities, and the chance to serve international guests in our iconic location.
What We Offer:
- Full-time schedule with consistent hours
- Free daily meals during shifts
- Employee discounts on hotel services
- Health insurance and retirement plan
- Career advancement within our hotel group
Responsibilities
- Deliver exceptional guest service at all touchpoints
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Operate hotel management systems accurately
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards in appearance and conduct
- Participate in daily briefings and training sessions
Qualifications
- No prior experience required – we train all team members
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible schedules including weekends
- Basic computer proficiency
- Professional appearance and demeanor
- Problem-solving mindset with attention to detail
- Authorization to work in the United States