Job Description
Join our award-winning team at Grand Miami Hotel and launch your hospitality career! We're seeking energetic individuals for entry-level positions with flexible day/evening/night shifts. No experience required – we provide comprehensive training to help you thrive in a fast-paced luxury environment. Enjoy competitive pay, employee benefits, and opportunities for advancement within our growing hospitality group.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel software
- Respond promptly to guest requests and resolve issues with professionalism
- Maintain cleanliness standards across guest rooms and common areas
- Collaborate with cross-departmental teams during peak hours and events
- Adhere to all safety protocols and emergency procedures
- Process payments accurately and maintain financial records
Qualifications
- High school diploma or equivalent (GED)
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn hotel systems
- Positive attitude and customer-focused mindset
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Florida driver's license (if driving shuttle service)
- No prior experience required – training provided