Job Description
Join our award-winning team at Grandview Hotel & Suites and kickstart your hospitality career! We're seeking passionate, energetic individuals with no prior experience to become the heart of our guest experience. Whether you're a recent graduate or career-changer, we provide comprehensive paid training to transform you into a hospitality professional. Enjoy competitive benefits, flexible scheduling, and opportunities for advancement in Columbus's premier downtown hotel.
Responsibilities
- Deliver exceptional guest service via phone, email, and in-person interactions
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and maintain accurate financial records
- Collaborate with housekeeping, maintenance, and food service teams
- Uphold brand standards through cleanliness and safety protocols
- Support event operations and banquet services as needed
Qualifications
- High school diploma or equivalent (students welcome)
- Zero prior hotel experience required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency and tech-savviness
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Ability to stand for extended periods