Job Description
Start your hospitality career with Grand Horizon Hotels in sunny El Paso! We're seeking enthusiastic, no-experience candidates to join our vibrant team as Hotel Associates. Perfect for career changers, recent graduates, or anyone passionate about customer service. Enjoy comprehensive training, flexible scheduling, and opportunities for advancement within our growing portfolio of premium properties.
Why Join Us?
- Industry-leading onboarding program
- Health benefits and retirement plans
- Employee discounts on hotel stays
- Clear career progression paths
- Inclusive, supportive workplace culture
Responsibilities
- Deliver exceptional guest experiences during check-in/check-out
- Assist with reservations and room assignments
- Respond promptly to guest inquiries and requests
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing transactions
- Maintain clean and organized lobby/reception areas
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- Team player with collaborative spirit
- Valid Texas ID or driver's license