Job Description
Join our award-winning San Antonio hotel team and kickstart your hospitality career with zero experience required! Grand Hospitality Group is seeking enthusiastic individuals to become part of our dynamic guest experience team. We provide comprehensive paid training and career advancement opportunities for motivated team players.
As an Entry-Level Hotel Associate, you'll be the first point of contact for our international guests, ensuring exceptional service while working in our iconic downtown location near the River Walk. Enjoy competitive benefits including health insurance, paid time off, and employee discounts across our portfolio.
Responsibilities
- Deliver warm and efficient guest check-in/check-out services
- Manage reservations and room status updates via our property management system
- Assist with luggage handling and guest inquiries
- Collaborate with housekeeping and maintenance teams for smooth operations
- Process payments and maintain accurate transaction records
- Participate in daily briefings and training sessions
- Uphold brand standards and cleanliness protocols
Qualifications
- No prior hospitality experience required
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Valid Texas driver's license (preferred but not required)
- Ability to stand/walk for extended periods