Job Description
Join our award-winning hospitality team in Chicago and kickstart your career in luxury hotels! We're seeking enthusiastic, no-experience-required candidates for our Front Desk and Guest Services roles. Enjoy comprehensive training, flexible scheduling, and opportunities for growth in one of America's most vibrant cities. Perfect for career changers, recent graduates, or anyone passionate about creating exceptional guest experiences. Apply today and transform your passion into a profession!
Responsibilities
- Provide warm, efficient check-in/check-out services to hotel guests
- Manage reservations, room assignments, and guest inquiries
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through exceptional customer service
- Assist with valet parking and luggage handling as needed
- Participate in daily briefings and training sessions
Qualifications
- No prior hotel experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency and point-of-sale system aptitude
- Valid driver's license (if valet duties assigned)
- Professional appearance and positive attitude
- Ability to stand for extended periods and lift 25 lbs