Job Description
Launch your career in New York's vibrant hospitality industry with Metropolitan Hospitality Group! We're seeking passionate individuals with no prior experience to join our award-winning team. As an Entry-Level Hotel Associate, you'll receive comprehensive training while delivering exceptional guest experiences in the heart of Manhattan. Enjoy competitive benefits, career advancement opportunities, and the chance to work in one of NYC's most iconic hotels.
Why Join Us?
- Free on-site training programs and certifications
- Health insurance, paid time off, and 401(k) matchingEmployee discounts on hotel stays and dining
- Clear pathways to management roles
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Assist with guest inquiries and resolve issues promptly
- Coordinate housekeeping and maintenance requests
- Manage reservations and front desk operations
- Collaborate with concierge and dining teams
- Maintain cleanliness and organization of lobby areas
- Uphold brand standards and safety protocols
Qualifications
- No prior hotel experience required
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Valid work authorization in the US