Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic individuals with no prior experience to join our Memphis team as Hotel Associates. Enjoy comprehensive training, competitive pay, and opportunities for advancement in the heart of Tennessee's vibrant tourism scene. If you're passionate about creating memorable guest experiences and ready to grow with us, apply today!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve service issues promptly
- Maintain clean and organized lobby/reception areas
- Process payments and handle cash transactions securely
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for exceptional guest experiences
Qualifications
- No prior experience required - full training provided!
- Outgoing personality with strong customer service mindset
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and comfort with reservation systems
- High school diploma or equivalent preferred
- Physical ability to stand for extended periods
- Valid work authorization in the United States