Job Description
Join our award-winning team at Grand Louisville Hotel, where exceptional service meets Southern hospitality! We're urgently seeking passionate Hotel Staff to deliver unforgettable guest experiences in Kentucky's vibrant heart. Enjoy competitive pay, comprehensive benefits, and career growth in a luxury environment. Perfect for hospitality professionals seeking urgent opportunities in Louisville.
Responsibilities
- Deliver exceptional guest service through personalized interactions
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain cleanliness and organization of public areas
- Process payments and manage reservation systems
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid driver's license (if required for duties)
- High school diploma or equivalent
- Professional appearance and demeanor
- Ability to lift 25 lbs occasionally